Ending Your Tenancy
If you decide to leave your Unity home, you must formally end your tenancy.
It is important that you follow the correct process to avoid:
- Additional rent charges
- Delays ending your tenancy
- Former tenant arrears
- Recharge costs
- Difficulties with future housing applications
How Much Notice Do I Need To Give?
Most tenants are required to give 4 weeks’ written notice.
Your notice must:
- Be provided in writing
- Be signed by all tenancy holders (where applicable)
- Include a forwarding address
- Include a contact telephone number
Your Housing Officer can advise you if you are unsure of your notice requirements.
How To Give Notice
You can end your tenancy by:
- Emailing us
- Contacting your Housing Officer
- Visiting our office
- Writing to us
Once your notice has been received, we will write to confirm:
- The date your tenancy will end
- Any outstanding actions
- Arrangements for returning your keys
Your Rent Responsibilities
You remain responsible for paying rent until your tenancy officially ends.
This applies even if:
- You move out before the tenancy ends.
- You stop living in the property.
- Utility providers have been informed.
If you receive Housing Benefit or Universal Credit, you should notify the relevant organisation that you are moving home.
Before You Leave
Before handing back your keys, you must ensure the property is left in a good condition.
Remove All Personal Belongings
The property should be completely cleared of:
- Furniture
- White goods
- Clothing
- Rubbish
- Garden equipment
- Personal possessions
Any items left behind may result in a recharge.
Leave The Property Clean
Please ensure:
- Floors are swept and cleaned
- Kitchen units are emptied
- Bathrooms are clean
- Gardens are left tidy
- Sheds and outbuildings are emptied
Carry Out Any Tenant Responsibilities
You may be responsible for the cost of repairing damage caused by:
- Neglect
- Deliberate damage
- Unauthorised alterations
- Missing fixtures and fittings
Returning Your Keys
All keys, fobs and access devices must be returned on or before your tenancy end date.
This includes:
- Front door keys
- Back door keys
- Window keys
- Communal entrance fobs
- Garage keys
- Shed keys
Failure to return keys may result in additional charges.
Property Inspection
A Housing Officer may arrange to inspect the property before or after you move out.
The inspection helps us identify:
- Any repairs required
- Rechargeable works
- Items left behind
- Health and safety concerns
- The overall condition of the property
Recharges
You may be charged if:
- Rubbish or belongings are left behind
- The property is not left in a reasonable condition
- Repairs are required due to damage
- Fixtures and fittings are missing
- Unauthorised alterations need removing
- Keys are not returned
Any recharge will be explained to you and details of the costs provided.
Utility Companies and Other Services
Before moving out, remember to:
- Take final meter readings
- Contact your gas supplier
- Contact your electricity supplier
- Notify your water supplier
- Inform Council Tax
- Update your Universal Credit or Housing Benefit claim
Redirect your post
Moving To Another Social Housing Home?
If you are moving through:
- A Mutual Exchange
- A Transfer
- A Direct Let
You should still Contact Us before moving so we can discuss the correct process and avoid any delays.