What Is Estate Management?
Estate Management is about ensuring that our neighbourhoods remain safe, clean and pleasant places to live.
Our Housing Team works closely with customers, contractors and partner agencies to maintain the quality of our neighbourhoods and address any issues that may affect residents.
What Services Do We Provide?
Our Estate Management Service includes:
Estate Inspections
Regular inspections of our neighbourhoods and communal areas.
Grounds Maintenance
Grass cutting, hedge maintenance and seasonal grounds works.
Communal Cleaning
Cleaning of internal communal areas within eligible schemes.
Fly-Tipping and Waste Management
Monitoring and reporting dumped rubbish and environmental issues.
Communal Repairs
Identifying repairs required within communal areas.
Community Safety
Working with residents and partner agencies to tackle environmental ASB.
Estate Improvements
Using customer feedback and available funding to improve our neighbourhoods.
Estate Inspections
We carry out regular estate inspections throughout the year.
Estate inspections help us identify:
- Fly-tipping
- Graffiti
- Grounds maintenance concerns
- Communal repairs
- Abandoned vehicles
- Health and safety concerns
- Environmental anti-social behaviour
We encourage customers to get involved and attend estate inspections where possible.
During an Estate Inspection We Check:
- Communal areas
- Lighting
- Paths and walkways
- Grounds maintenance standards
- Boundary fencing
- Fly-tipping and waste
- Signage
- Parking issues
- General estate appearance
Grounds Maintenance
Our grounds maintenance contractor is responsible for maintaining communal green spaces.
This typically includes:
- Grass cutting
- Hedge trimming
- Weed control
- Shrub maintenance
- Seasonal pruning
- Leaf clearance
Grounds maintenance schedules may vary depending on the season and weather conditions
Communal Cleaning
Where provided, communal cleaning services may include:
- Sweeping and mopping communal areas
- Cleaning entrances and stairwells
- Removing litter
- Cleaning communal glazing
Cleaning frequencies vary depending on the scheme.
Reporting Estate Issues
If you notice an issue on your estate, please let us know.
Examples include:
- Fly-tipping
- Graffiti
- Dangerous trees
- Damaged fencing
- Broken communal lighting
- Abandoned vehicles
- Grounds maintenance concerns
- Communal repair issues
Fly-Tipping and Waste
Everyone has a responsibility to dispose of waste correctly.
Please do not leave:
- Household rubbish
- Furniture
- White goods
- Garden waste
- Building materials
in communal areas or open spaces.
Fly-tipping can be reported to Unity or your local authority.
Where individuals responsible can be identified, enforcement action may be taken.
Parking and Vehicles
Residents and visitors should:
- Park considerately.
- Avoid obstructing access routes.
- Not park on grassed areas.
- Ensure emergency vehicles can access properties.
Abandoned vehicles may be reported to the local authority.
Community Safety
We work with:
- Leeds City Council
- Kirklees Council
- West Yorkshire Police
- LASBT
- Safer Kirklees
- Local community groups
To help keep our neighbourhoods safe.
If you are experiencing Anti-Social Behaviour, please visit our Report ASB for details on how to report concerns.
Estate Improvements
We are committed to investing in our neighbourhoods.
Through customer feedback and available budgets, we may carry out:
- Fencing improvements
- New planting schemes
- Estate enhancements
- Community projects
- Environmental improvements
We welcome suggestions from residents regarding future improvement projects.
Customer Involvement
Customers play an important role in helping us improve our estates.
You can get involved by:
- Attending estate inspections
- Completing surveys
- Reporting concerns
- Suggesting improvement projects
- Participating in consultation exercises
Your feedback helps shape future investment decisions.
How We Use Your Feedback
Explain that information gathered from:
- Estate inspections
- Complaints
- Customer surveys
- ASB reports
- Tenancy Health Checks
helps shape estate improvement priorities and future investment.
This links very strongly to the Regulator’s Transparency, Influence and Accountability Standard and demonstrates that customers influence decisions about their neighbourhoods.