Information for tenants
Click on the information you want:
- Leaflets
- Newsletters
- Local information
- Applying for housing
- Tenancy information
- Consultations & resident involvement
Leaflets
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The help that is available to make your home easier to manage if you're elderly or disabled
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How we can help you to deal with problems in your neighbourhood
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How to apply for a Unity home
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The Right to Acquire, and other lower-cost ways to get on the housing ladder
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How to claim compensation from Unity if you feel that you are entitled to it
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How to let us know that you're happy or unhappy with our service
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A summary of our most important standards, and how we monitor them
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How we treat you fairly, according to your needs
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How you can improve your area, and get the council services you're entitled to
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If you're moving into a new home, these are the standards it should meet
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Our lives often change - relationships, deaths in the family, time away from home, or simply getting older. Protect yourself by knowing your rights.
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Moving in, moving out, moving to a different Unity home, or swapping homes with someone else
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All the different ways you can pay, and help when you're finding it difficult
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How to get repairs done
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How we keep our homes modernised, checked and safe
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What you need to do to look after your home, and what changes you can make to it
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How you can have your say and improve the services you get from us
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What service charges are for, and what service you should get for your money
Newsletters
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Our latest newsletter
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Rents going down, fences going up, lots going on...
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We can translate the most important points from 'Unity News' into a range of languages - please ask.
Local information
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Following a council clamp-down on bins on the street, we're planning a new bin area
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Crossgates is a priority neighbourhood for us for the next year, which means it will get special attention from its housing officer, Kamila Maqsood.
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Water charge consultation for the flats
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Free debt advice and counselling for personal issues - you can contact them yourself, or we can make an appointment for you.
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Free to Unity tenants and their neighbours - help if you're finding it hard to get back to work.
Applying for housing
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How to apply for a Unity home
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If you're moving into a new home, these are the standards it should meet
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Moving in, moving out, moving to a different Unity home, or swapping homes with someone else
Tenancy information
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What we're doing to update and renew our homes for five years from 2009 onwards. Want to know when you're getting a new kitchen? Look here!
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This list tells you which homes are getting money spent on environmental improvements over the next two years. If you want to apply, get in touch.
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Are you getting a new kitchen soon? Start planning it now with our tenant-approved brochure.
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How well we did in key service areas
Consultations & resident involvement
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Free training for all Unity tenants - find a course that helps you to get your rights as a tenant
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Our most recent figures for overall tenant satisfaction
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How you can have your say and improve the services you get from us
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This tells you why we have a Tenant Maintenance Panel, what they do and how you can join.
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Find out what our panel's been up to in 2009.
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This leaflet tells you what we want to gain from involving our tenants this year, and how we're going to do it.
