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Information for Tenants

As our customers it is important that we inform, consult and involve our tenants as much as possible. Our resident involvement strategy (available in downloadable PDF format) aims to see that Unity:

  • Involves tenants
  • Gives tenants choice and flexibility as to how and when they become involved
  • Supports wider communities where our tenants live and positive action to improve them

We use various ways of informing, consulting and involving tenants. Some examples of these are:

  • Tenant newsletter
  • Community voices
  • Public and estate meetings
  • Tenants survey
  • Repairs satisfaction slips
  • Focus groups
  • Best value reviews
  • Tenant board members
  • Residents associations
  • Estate walkabouts

If you are interested in expressing your views or commenting on our service please contact us.

Neu ban can thong tin nay bang tieng Viet, xin goi cho so dien thoai sau: Si vous désirez recevoir ces informations en français, téléphonez au numéro cidessous: Se desejar abter asta informação em Português, port favor ligue para o telefone abaixo indicado:

If you want this information in your language, please call:

(0113) 200 7700

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