Tenant Services Authority (TSA) - the national conversation
30 Jan 2009 - The TSA is the new regulator for homes owned by Housing Associations and co-ops.
The TSA is the new regulator for homes owned by housing associations and co-ops. From spring 2010, they are likely to be responsible for local council and arm's-length management organisation (ALMO) landlords too. The first thing the TSA needs to do is draw up a brand new set of standards for all social landlords. These standards are very important, as the TSA will be monitoring how landlords do in achieving them - and taking action against any who don't. The TSA is going to listen to tenants across Engaldn to help them understand what tenants want to see in the new standards. It is calling this the National Conversation, and it will start on 19 January 2009. This is tenants opportunity to help set the standards for all social landlords and make sure that services for tenants continue to improve. There are lots of ways tenants can take pat in the National Conversation. The TSA will be holding a series of regional events for a number of tenants and other events for landlords. To find out more about events to be held in Yorkshire and Humberside contact Emma Ruane on 0113 2007743 emma.ruane@unityha.co.uk The TSA would also like tenants to get involved in local conversations, and these don't have to be formal - they could be a group of tenants getting together over a cup of tea in somebody's home or community centre. If you'd like to organise your own event you can contact Unity or order a resource pack from the TSA on 0845 230 7000 and get more information on the website www.nationalconversation.co.uk
